Yes! We offer free tracked shipping Australia-wide on all plushie orders.

Most of our customers receive their orders within 4–10 business days after dispatch.

You’ll also get a confirmation email with tracking details once your order has been processed.

For more details, please refer to our Shipping Information

Yes! You can wash your PlushBestie plushie by following these simple steps:

• Use the gentle cycle on your washing machine.
• Wash in cold water with a mild detergent.
• If needed, use warm water or a gentle laundry sanitizer (avoid bleach).
• Place the plushie inside a mesh bag or pillowcase for extra protection.
• Air-dry for best results. You can also use a hairdryer on low heat to fluff it up once slightly damp.

All our plushies are filled with 100% premium PP cotton and wrapped in an ultra-soft outer layer—perfect for endless cuddles.

Yes! We offer a 30-day return policy for all orders within Australia. If your plushie isn’t quite what you expected, simply contact our support team and we’ll guide you through the return process. Returns must be in their original condition, and once received, we’ll issue a refund or exchange—whichever you prefer.